When an Excel file is password protected, no one can open it without the encrypted password, unless the password is removed. If that’s the case you’ll have to contact Comcast where they can assist you over the phone.How to Remove Password from Excel File Online If Forgotten However, if your account has been flagged for suspicious activity or something else is wrong with the account, they may have you verify your identity through multiple recovery options or reject you from recovering the account on your own all together. Typically you should only have to verify through only one option. If verifying one way doesn’t work, simply click “ Try another method” at the bottom and try a different recovery option. You’ll then be prompted to fill out the answer to your security question.
Select “ Answer my secret question” and hit the “ Continue” button at the bottom. Some examples of questions you might see are ”What was the name of your first pet?” or ”What city were you born in?” or ”What is your favorite beverage?” This give’s you a security question that should have been set up when first creating the account.
HOW TO RECOVER PASSWORD FOR INTERNET ACCESS XINFINITY CODE
Enter that code on the webpage/URL where they ask for your code. Within a few minutes, you should receive a text message with a code. Select “ Call me” and hit “ Continue” at the bottom. This is to protect your information from anyone else that may have access to that device. When showing you the phone number they will hide a portion of the number and only give you a hint by showing you the last 4 digits of your phone. This allows you to receive a code via the smartphone that you’ve added to the account by sending it as a phone call. Select “ Text me” and hit “ Continue” at the bottom. This allows you to receive a code via your smartphone (that you’ve added as a recovery option to the account) by sending a text message. Now log into the email that is receiving the code and follow the instructions sent in the email. Select “ Email me” and hit “ Continue” at the bottom. When showing you the email they will hide a portion of the address and only give you a hint to what that address is to protect your information from anyone else that may have access to your other email. This allows you to receive a reset link via your backup/recovery email you’ve added to the account. You’ll select how you’d like to receive a code to verify your account.Ĭomcast Xfinity Recovery Options: Email me:.This will depend on what type of recovery options you’ve set up on the account. The next screen you’ll receive is your recovery options.Select “ Continue” once your finished entering in the code. If you’re having troubles making out the code you’ll have additional options to verify the code with audio or video. Simply type the code from the image generated.From there you’ll be prompted to enter the Captcha code in order Comast to verify that you’re not a bot.For password recovery, you’ll select the password link. Both username and password should be separate links depending on what you’re trying to recover.Instead of typing your password or selecting “Sign In”, there’s going to be an option below that says “ Forgot username or password?“.
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